Reference

Privacy Policy for Your Indonesia Account

Your account privacy at modetoto2 covers sign-up data, device checks, cookies, and wallet records for DANA, OVO, GoPay and QRIS in one clear policy.

DANA wallet checksCookie choicesAccount data accessWIB support hours
modetoto2 Privacy Policy for Your Indonesia Account
CONTACT ROUTES

Reach Us About Privacy Choices

Fast privacy contact matters when your account, wallet record or device access needs a human check.

Live chat Use the chat bubble after login for cookie, device or account-data questions.
WhatsApp help Message our WhatsApp support when you cannot reach your account page.
Email privacy desk Send longer privacy requests to privacy@modetoto2.
CONTROL STEPS

How We Manage Privacy Requests

Practical privacy control means you can see where data comes from, why we keep it, and how to ask for changes.

Account data

We use your registration details to maintain one account profile, confirm login access and match support requests. If your phone number changes, verify the new number with a one-time code before we update records.

Wallet records

DANA, OVO, GoPay and QRIS records are kept so deposits, withdrawals and payment questions can be checked against account activity. We use transaction references, not your private wallet password or app PIN.

Cookie controls

Cookies help us remember language, session status and basic device safety signals. You can clear them through your browser settings, then log in again so the account session can be rebuilt cleanly.

Device access

Open Account > Security > Active devices to see recent sessions and remove a phone you no longer use. If a login looks wrong, contact chat before changing wallet details.

Retention checks

We keep account and transaction records only as long as needed for security, payment tracing, dispute handling and legal duties. When retention is no longer required, data is deleted or separated from your profile.

Change requests

You can ask us to correct profile details, provide a copy of stored data, or remove data where permitted. We verify the request against your login and wallet activity before taking action.

Privacy Policy Questions You May Ask

These answers focus on how our Privacy Policy applies to your account, payment records, device access and support contact. If your case involves a recent wallet action, include the payment rail and date when you contact us so we can check it faster.

We collect the details needed to create and protect your account, such as username, phone number, email address, login signals, device type and payment references. We also record support messages you send about privacy or wallet issues.

We keep wallet references so deposits, withdrawals, failed payments and account disputes can be checked. The record usually includes payment rail, time, amount, account match and transaction reference, not your wallet app password or PIN.

Yes. Contact live chat or [email protected] and tell us the username, registered phone number and date range you want checked. We verify your identity first, then explain what data can be shared.

Cookies keep your session, language choice and basic safety checks working on your phone browser. If you clear browser data, you may need to log in again and confirm your device through normal account security steps.

Log in and open Account > Security > Active devices, then remove the phone or browser you no longer use. If you cannot access that page, contact chat during 09:00-01:00 WIB for help.

We share only the data needed to process or verify a payment, such as transaction reference, account match and status. DANA, OVO, GoPay and QRIS checks are handled for wallet tracing and account safety.

You can request correction or deletion where local law permits and where we no longer need the data for security, payment tracing or legal duties. We verify the account holder before making any privacy change.